A few days ago I sent a GDPR request to some company to delete my personal data. They said to install their app and send a ticket from the app. The email was sent from the email address to which the account is registered. Is this even legal?

  • Draedron@lemmy.dbzer0.com
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    1 year ago

    It’s the bare minimum of friendliness expected in customer care. Most likely a macro which is normal with these kind of requests.