☆ Yσɠƚԋσʂ ☆@lemmy.ml to

Technology@lemmy.mlEnglish · 9 months ago

Air Canada's chatbot gave a B.C. man the wrong information. Now, the airline has to pay for the mistake

58

Air Canada's chatbot gave a B.C. man the wrong information. Now, the airline has to pay for the mistake

☆ Yσɠƚԋσʂ ☆@lemmy.ml to

Technology@lemmy.mlEnglish · 9 months ago

Air Canada has been ordered to compensate a B.C. man because its chatbot gave him inaccurate information.

Chat

Herbal Gamer@sh.itjust.works
link
fedilink
arrow-up
9·
9 months ago

suggests the chatbot is a separate legal entity that is responsible for its own actions.

I have no words to describe what a dumb take that is

Technology@lemmy.ml

technology@lemmy.ml

You are not logged in. However you can subscribe from another Fediverse account, for example Lemmy or Mastodon. To do this, paste the following into the search field of your instance: !technology@lemmy.ml

This is the official technology community of Lemmy.ml for all news related to creation and use of technology, and to facilitate civil, meaningful discussion around it.

Ask in DM before posting product reviews or ads. All such posts otherwise are subject to removal.

Rules:

1: All Lemmy rules apply

2: Do not post low effort posts

3: NEVER post naziped*gore stuff

4: Always post article URLs or their archived version URLs as sources, NOT screenshots. Help the blind users.

5: personal rants of Big Tech CEOs like Elon Musk are unwelcome (does not include posts about their companies affecting wide range of people)

6: no advertisement posts unless verified as legitimate and non-exploitative/non-consumerist

7: crypto related posts, unless essential, are disallowed

Visibility: Public

This community can be federated to other instances and be posted/commented in by their users.

13 users / day
1.11K users / week
3.6K users / month
10.7K users / 6 months
1 local subscriber
34.8K subscribers
2.41K Posts
34.1K Comments
Modlog

mods:
MinutePhrase@lemmy.ml