• smoothbrain coldtakes@lemmy.ca
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              8 months ago

              You don’t need to sign up for forums for them to be searched through.

              The point is that Discord is an information black hole. It’s all contained within the server, unindexed, private, hidden, and entirely gone if the server gets deleted.

              • MigratingtoLemmy@lemmy.world
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                8 months ago

                You would need to sign up to be able to participate, which seems to be the pain point from the beginning. That was the reason why I suggested email threads akin to what Linus and Co use for Kernel development, since those can be searched no problem, whilst almost everyone has email IDs

                • ThePerfectLink@lemmy.world
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                  8 months ago

                  I don’t think participation is the problem. If you think about it, you wouldn’t want just anyone to post something on a platform without first engaging in said platform. That can only have a neutral or negative effect. People asking stupid questions or people cursing out users. The act of signup ensures that the would-be poster has to signup first and rationalize their post during that process.

                  Therefor, the problem must be something else, it is the information gateoff (amongst other things) that makes Discord and similar apps unfavorable for community management and information distribution.

    • AlexisFR@jlai.lu
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      8 months ago

      Because it’s a decent all in one platform and they don’t want to deal with the alternatives.

    • linearchaos@lemmy.world
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      8 months ago

      The integrations and plugins, established workflows, support systems ticketing it’s all turnkey. I hate the platform and I wish people wouldn’t use it but I understand the draw.

        • linearchaos@lemmy.world
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          8 months ago

          There are bots that tie in and store tickets several of my software vendors use them. When you have a problem you drop into a certain channel and make a request it issues you a ticket with a link creates a new channel that’s just a conversation between you and support. At first it seems clergy but after you use it a couple of times it’s reasonably slick

            • linearchaos@lemmy.world
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              8 months ago

              A lot of people have discord, a lot less people have slack.

              Slack is also starting to charge for those workflows. My slack bill at work is gone up 50% past what it was. And I’m now getting monthly warnings from using my integrations. They would like me to put a credit card into handle more jira tickets.

    • andreas@lemmy.korfmann.xyz
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      8 months ago

      same goes for those that create self hostable, privacy oriented services and bake in dropbox and/or google drive support… like WUT.

      • Nik282000@lemmy.ca
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        8 months ago

        Because most selfhosters are too lazy or inexperienced to break away from cloud services. Docker is great but it has also enables a “just run this docker” mentality that mirrors the Windows “just run this exe.”

        edit: I think that the opportunity to learn how a project works, how to debug problems and how to integrate a project into their own setup is obscured.