As a Windows engineer, the number of times I’ve seen other “engineers” open a case with Microsoft is insane. It seems to be a lot of their first reactions. No logs, no trying anything, just “this broke, why no work”. I think it’s that the Linux guys are mostly self taught, and the windows guys aren’t.
I’d use that number all the time and not take the rewards. Glad my stupid tech job was actually used for something good.